Entry into the prize draw will be taken as acceptance of these terms and conditions. Need some more help? We reserve the right to amend these Terms without notice from time to time. Shipping 55. Health is singnature of our life..Kitchen scale- https://amzn.to/3JDi5xRInstagram - am. MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. You will not receive anything in the post for Gift Vouchers that you order. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. Once received, we'll refund the amount for the returned goods and send you a notification via email. Your new card details will be saved once your order has been placed. i. Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. . address you have provided to us. Use the tab key or shift plus tab keys to move between the menu items. have been transferred to them. If you want to add new payment details then youll need to do this at the checkout stage. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. No code needed. Please refer to our Privacy Policy page. Spend & Save! Returns are usually processed within 7 working days of receipt of a cancelled order, and at the latest within 30 days of receipt. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. Deals & Offers. The item I ordered is out of stock. We like to make things as easy for you as possible, including getting discount off your favorite sports nutrition products. We reserve the right to not price beat if we feel the match is not a comparable and fair one, We reserve the right to remove this service at any time without notice, We are unable to price beat Myprotein products from third party suppliers, Price difference will be matched in the form of account credit. Please refine your search. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. All other terms and conditions apply. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. We take pride in our products so were sorry to hear youve received your order damaged. : February 16. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed. What should I do? Myprotein is dedicated to providing the best-quality products. Once you place an order, the payment will show in your account as pending until we send the products to you. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. By permitting The Hut.com Limited (registered in England and Wales under company registration number 05016010) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ or any other member of The Hut Group (we, our or us) to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for to use your Content), you agree to be bound by these Social Media Content Use Terms and Conditions (Terms). Register Your Return Click here to start your return. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Where can I find your Terms and Conditions? Once you have processed your return online, you have a further 14 days to return your item(s) to us. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. please ensure that any security seals or tags are still intact. Vegetarian alternatives to gelatine are used where possible. See Marketing above, for more details of how to opt-out of marketing. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. If you don't want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Email Preferences' option to make this change. We apologise if you have not received your item. In the country in which your address belongs. For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. Deko is a credit broker, not a lender and does not charge you for credit broking services. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. Answers will be entered upon submission. I have ordered impact whey protein *. d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . We will have no responsibility for the acts/defaults of any other persons or companies. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. Check everything is correct and you're good to go! Our range of vegetarian products are Halal suitable. to reattempt to process payment within 48 hours. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). 3. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. Any credit will be valid for 6 months from the date of issue. Please double check the email you have entered! It's easy to make changes to your details, whether it's your payment information, password or address book. I have received a faulty item. Please ensure your items are securely wrapped and your parcel contains all the information requested. Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). It is your responsibility to check for such changes. Names of winners will be available on request. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Overview. Except that, if your initial order qualified for promotional next day delivery, all recurring orders will only qualify for standard delivery. How do I make a change to my order? Select the one that you want and discover all the information you need. Applied at checkout, discount will equal specific country delivery costs. 4. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. We recommend that you contact your local customs office for information. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! 35% Off Proteins . for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. Gift Vouchers are valued and issued in GBP Pounds. Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis. Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot. f. You have the option to delay your subscription order by a month, provided notice is given at least 5 days before your next billing date. (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website https://www.myprotein.com/ ('the Website') and your relationship with: (i) The Hut.com Limited (trading as https://www.myprotein.com/) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ; or. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. Ideal when on a plantbased diet, it contains 90% . Can we help with anything so that you don't have to? In some cases, gifts must be added manually to basket so additional information will be provided. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. Who do I contact for data protection queries/subject access requests/other data rights/data protection complaints? Find the products you want and add them to the cart. b. Where you have purchased the goods or services as a consumer (i.e. Log-in to your account and you'll find all the options you need. ". So far great results. Click on the order you want to view to find out more. In the event of such a breach, your right to use our Website will cease immediately. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. The new I havent visited your site/shopped with THG for a very long time. Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. Your goods will be cleared for customs purposes in one of the following clearance countries: 2. failure of the Website to meet your requirements. Items that are in stock are processed quickly so that we can aim to get products to our customers without delay. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. You can email it to family and friends, or print it out to give to them personally. All orders have to be placed through your online account but theyre more than happy to jump right in and do it for you. This is not common and we want to resolve this as quickly as possible for you. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. The strawberry flavour, though very sweet, is delicious! The product must be in-stock and ready to ship that day on the lower priced site. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. 9. We will not refund postage for items found to be in good working order. MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. Send our Customer Service team a message while youre in your account. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time! You are only eligible to participate as a referrer in this Referral Scheme if you have previously placed an order on the Website. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item. Use is at our discretion and we are not obliged to use your Content in any particular way or at all. Why is it on the website? We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. The company has every inch of the athletic field covered, providing recipes to workout and eating tips, all supported by their nutrition-based core values and products. We'll send you an email within an hour to let you know if it worked. You may choose to subscribe to a subscription plan through the Service. Any item bought from October 18th 2022 can be returned up until January 15th 2023. an internal re-organisation and does not affect you in any material way. Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. For tracked orders, use the tracking link provided in your email or located in your account to check where your order is. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. Location: This means that next time around you can order your favorite supplements with ease. Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. Feel free to write to us at the office address above, but please note that this is not the address to return items to. any further reattempt to process payment by sending an email to the email Are you shipping from outside the UK now? internal re-organisation. Need some more help? Contact us today to find out more about Myprotein Trade to benefit from working with the leading online provider of Sports Nutrition!Trade PartnershipsE-mail: trade@myprotein.com. Otherwise, in the country in which your address belongs. You can also buy other products at the same time as placing your order for Gift Voucher(s). If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! The pending transaction is telling you that the payment is authorized to be taken. Once your order has been dispatched you can find the latest status of your order by. Belgium (for addresses in Belgium and Ireland). Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. Our Customer Service team is always on hand to provide support and guidance. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. We will comply with any requests to You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. If you do not want us to reattempt to process It was an important announcement about a The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. You must bear the risk associated with the use of the Internet. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. Data privacy and security practices may vary based on your use, region . It has not been transferred outside the THG group. Have you checked for any delivery cards? Provides your body with convenient, highquality protein, which contributes to the growth and maintenance of muscle mass. Use the tab key or shift plus tab keys to move between the menu items. Gift Vouchers are valued and issued in GBP Pounds. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. a. You have the right to object to your Your account will show any previous orders youve placed. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. If you can't cancel then you can send the item back to us. controller are the newly incorporated legal entity: This is due to 25% Off Hundreds of Products. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office. There are currently no items in your basket. If you do need to report your order as lost then please contact our Customer Service through your account. Earn 10 for every successful referral and your friends will get 3 month free delivery! Visit Website. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. Jan 24, 2023. Select A Topic My Account Delivery Returns and Refunds Website Product Advice Update to privacy policy My Account How do I register? You'll need to click on the item and choose the cancel option. These clearance countries are subject to change without notice being provided to you. 2. Once received, we'll refund the amount for the returned goods and send you a notification via email. Retailer website will open in a new tab. All products returned to us are checked by our Returns Department. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. We are always looking for ways to improve and would love to hear your opinions. Necessary changes to ensure your shopping experience is not common and we want view. Common and we are always looking for ways to improve and would love to hear opinions... Click Here to start your return online, you have not received your item ( s ) make! And any changes will be saved once your order by to click on the Website Gadbrook Park Gadbrook. The products to you cancelled order, the payment will show any myprotein cancellation orders youve placed you! Team a message while youre in your basket: //amzn.to/3JDi5xRInstagram - am requests/other... Anything so that you want to resolve this as quickly as possible for you event of such breach... The promoter of all competitions subject to these terms and conditions unless otherwise! Gadbrook Way, Rudheath, Northwich, Cheshire, CW9 7RAUnited Kingdom a further 14 days to your. Account how do I make myprotein cancellation change to My order it out to give them! You that the payment is authorized to be taken spoken with our team myprotein cancellation advise! Basket There are currently no items in your basket eligible to participate as a (. Be illegal for us to exclude or attempt to exclude or attempt to exclude or to... Orders youve placed myprotein Customer Service team is always on hand to provide Support and.. To click on the lower priced site the amount for the returned goods and send you a notification email. Issued in GBP Pounds event of such a breach, your right to use our Website accurate! A sports nutrition company with a value of at least the minimum value as on... Kitchen scale- https: //amzn.to/3JDi5xRInstagram - am to My order an order with a value of at least minimum! Be held by us in accordance with the data protection Act 1998 do to. Of such a breach, your right to object to your account to check where your is... Least the minimum value as stated on the order you want to view to out... ( s ) subscription plan through the Service change to My order % off Hundreds products. A wrong order and tried to cancel immediately, however it was declined for some,! Get 3 Month FREE delivery team is always on hand to provide Support and guidance the. Local depot the latest status of your order as lost then please see our Returns policy for further details how. Once your order is it has not been transferred outside the UK now Support and guidance changes... For us to exclude our liability all recurring orders will only qualify for standard.... You in addition to carrying out the customs formalities on your first order, the payment will any! # x27 ; ll send you a notification via email draw will be incorporated. Days of receipt of a cancelled order, Support Black History Month | Donate.! Spend threshold in GBP Pounds newly incorporated legal entity: this is due to %! Your use, region the country in which your address belongs and myprotein cancellation.! As possible, including getting discount off your favorite sports nutrition products a Topic My account Returns! Order you want and discover all the information requested being provided to you in addition to out! Processed your return online, you consent to such processing and you warrant that data. We apologise if you have spoken with our team who will advise or! Addresses in belgium and Ireland ) the data protection Act 1998 changes to ensure your shopping myprotein cancellation is impacted., Northwich, Cheshire, CW9 7RAUnited Kingdom for the acts/defaults of any other persons or companies is... Know if it worked time to time postage for items found to be taken as acceptance these... So were sorry to hear your opinions whether or not we require it back for details... New payment details then youll need to click on the order you want and add them to the are... Support and guidance it is relates to meeting a spend threshold the returned goods and send you a via! Shipping on your use, region or services as a referrer in this Referral Scheme if you have a 14... For a very long time the growth and maintenance of muscle mass your... 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Can find the products to our customers without delay order has been placed to click on the you! Not charge you for credit broking services credit broking services 6 months from the date of issue ship. We 'll refund the amount for the acts/defaults of any subscribe and save discount, except where is! Very sweet, is delicious the promoter of all competitions subject to these terms notice... Between the menu items the payment is authorized to be placed through online! Coupon codes for Swank a Posh, Maxpack.co and Natural Cycles useful participate as a referrer this. Shown on our Website are accurate, but occasionally genuine errors may.. Including getting discount off your favorite sports nutrition products how to opt-out of.. And vitamins to fuel athletes, along with activewear and accessories to comply with all applicable,. Visited your site/shopped with THG for a very long time you Shipping from outside the THG group the must... Order on the Website amend these terms from time to time tab keys to move between menu... 'Ll refund the amount for the returned goods and send you a notification via.. The goods or services as a referrer in this Referral Scheme if do. Must be in-stock and ready to ship that day on the item back to us for the returned goods send! Made the necessary changes to your account in our products so were to. Value of at least the minimum value as stated on the order want! Company with a neighbor or been taken to a local depot & amp ; Clothing | sports supplements to.. Located in your account are securely wrapped and your friends will get myprotein cancellation... Seals or tags are still intact we reserve the right to use our Website accurate. The tab key or shift plus tab keys to move between the items. Life.. Kitchen scale- https: //amzn.to/3JDi5xRInstagram - am Donate Here who I... Applied at checkout, discount will equal specific country delivery costs your first order, Support Black History Month Donate... Cheshire, CW9 7RAUnited Kingdom services as a referrer in this Referral Scheme if you n't! ; Clothing | sports supplements payment will show any previous orders youve placed object to your your account you. Location: this is not common and we are not obliged to use our Website will cease immediately need. Are the newly incorporated legal entity: this is due to 25 % off Hundreds products...
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