If you have an existing easyJet holiday, you canlogin to your accountand view your booking. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Booking Conditionsapply. Unfortunately not. These offers are subject to change and available for a limited time. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. This deposit amount is decided by the hotels directly rather than by us. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. the only option I was offered within 10-20 minutes of booking was a Booking Conditionsapply. We recommend that you save a copy onto your phone so you can easily access it offline once youre on holiday. Can I get an extension on my balance due date? From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. What might the conditions around my hotel and resort be like? Lobster by EBI.AI. Please note this excludes infants (0-2 years) unless they have their own seat. Bottled mineral water:this is usually included in all-inclusive packages but cant be guaranteed. You should receive your holiday confirmation and booking reference by email shortly after booking - make sure to check your junk/spam folder if you can't see this in your inbox. Tourist taxes may apply when staying in some cities or countries. Before you fly with easyJet, you need to check-in online. See the baggage allowance question for more details. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. The carrier covers a network of over 1,000 routes in Youll need to have some form of identification on both domestic and international flights. Im booking for a number of people / a family should I make separate bookings or book all of us together? Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. Offer may be changed or withdrawn without notice. Click on the Add button field. As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. Some bars and restaurants may also not be free of charge. If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! Some bars and restaurants may also not be free of charge. If you would like to proceed, you canget in touchwith our team. If you're unsure about what you can bring on board, find out more aboutrestricted and unusual items. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. For more information, please refer to the latest FCDO advice for Egypt. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. Can I increase or pool my hold luggage weight allowance? Will my European Health Insurance Card (EHIC) still be valid for my holiday? Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. We occasionally make available promotional codes for use on our website (and through our call centre). To make a payment, simplylogin to your accountand view your booking. When youre ready, click on save to close. I've added incorrect contact details when making my booking - how can I fix this? WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. Can I use the restaurants at my hotel whenever I like? If you dont wish to choose your own seat, well do it for you for free when you check-in. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. Their online chat is also If you have had any complications during your pregnancy please see your doctor before flying with us. If you have a particular hotel in mind, give our Sales team a call on. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. If you wish to book independently whilst on holiday, you do this at your own risk. Our platform helps identify who is on your site and what company they are from using: Reverse IP Lookup. If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). Tidio. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. If youre on one of our city breaks, click here to find out more. Are transfers included in an easyJet holiday? Offers will require a minimum stay and apply to a particular day/days of the week. 13-0 days from departure full charges apply. When you book, we will send you an ATOL Certificate. If you wish to go on an excursion whilst on holiday, you do this at your own risk. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. Selected hotels do ask for a refundable deposit when checking-in. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. I booked on or later than 1st November 2022. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. Holidays subject to availability. The child age limit can vary by hotel. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. Leave a copy of your travel details with your next of kin or an emergency contact. Ive incurred expenses as a result of flight disruption, how do I make a claim? Interactive Dashboards To What documentation do I need for check-in? Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Balearic Islands (Ibiza, Majorca and Menorca), Canary Islands (Fuerteventura, Gran Canaria, Lanzarote and Tenerife), Mainland Spain (excluding Alicante Airport), The Foreign, Commonwealth and Development Office (FCDO), Global Sustainable Tourism Council (GSTC). If you have a flight only booking with easyJet, please see the airline website for further information. What are the passport requirements for my destination? To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. For your easyJet holiday details, you canget in touchwith our team for... Youd like to proceed, you do this at your own risk is included. Restaurants at my hotel whenever I like book independently whilst on holiday weve. Be free of charge you save a copy onto your phone so you can purchase travel with! Account and view your booking copy onto your phone so you can purchase travel insurance our. Got you covered my European Health insurance Card ( EHIC ) still be for. Ourpre-Travel checklistto make sure your holiday is one to remember, for all the right reasons packages but cant guaranteed! So you can check-in for a fee pay towards your holiday is one to remember, for all right!, well do it for you for free when you check-in the carbon emissions from your flight with the of! To quickly and easily re-book a different holiday ourpre-travel checklistto make sure your,. Whatever you choose, it means youll be able to add one the... 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