For this repair you will need an Omron D2F-F-3-7. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. This is for both BT and the 2.4 GHz mode. When you purchase through links on our site, we may earn an affiliate commission. It's kind of strange. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! This mouse connects through a USB Bluetooth device. An example of this is when you have an external disk connected to your laptop over USB 3. Sometimes you forget to pair your mouse. This will reset the mouse to its default settings. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Click the Devices tab, and then click Add. Check to see if the USB port is faulty by moving the wireless dongle to another port. There may be interference from other wireless devices. If it does, then its likely an issue with drivers (covered earlier in this post). Yes. Any ideas. My mouse stops working entirely after about 1-3 minutes of not moving. . one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. The user has to make the selection. How to activate the Razer Hypershift on a Razer mouse, How to adjust the polling rate on a Razer mouse, How to adjust the DPI setting on a Razer mouse through Razer Synapse 3, How to manually change the DPI Sensitivity on a Razer mouse, How to enable the Sensitivity Clutch on a Razer mouse, How to enable On-the-Fly Sensitivity on a Razer mouse, How to use the Surface Calibration feature in Razer Synapse 3. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. An example of data being processed may be a unique identifier stored in a cookie. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). In some cases we have linked to a more detailed solution. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. Why is my mouse connecting but not working? If you are using the Bluetooth mode, the mouse will have to be paired with your PC. This will reduce the amount of interference to the mouse. In this post we have provided step-by-step solutions so you can easily follow along. Use compressed air to blow away dirt under the affected button. Check or replace the mouse battery if it is unable to start properly. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. Q. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? Hold down the left and right mouse buttons. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. If you want to report any other problems for us to look into, please do so here. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If the Basilisk is still under warranty contact customer support for a replacement. With this feature, adjust your DPI like a DPI slider. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. After clicking the option. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Basilisk X is Not Turning On What to do? This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. No it does not. If Synapse 3 just updated and your device is not detected, please reboot your PC. Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Move the USB receiver to a port thats on the front of the PC. Software - Updated There is a problem with your computer/devices Bluetooth adapter. If that doesnt work, try plugging the dongle into another PC and see if it works there. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. If the issue still persists, its likely a hardware issue. The Basilisk X uses one AA battery. Razer Basilisk is a wireless (only) mouse. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Click the ADD button to start scanning for a device. In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. The wireless device that you are using has trouble synchronizing with the receiver. The mouse needs to reset its surface calibration. up to 450 hours in Bluetooth mode. Check Point Lab R80.40 - 3. Click the Hardware tab then click Properties. Copyright 2023 Razer Inc. All rights reserved. If a button has been assigned to On-The-Fly Sensitivity, pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI. First, activate the mouse by sliding the bottom button. Add a Bluetooth device. Press question mark to learn the rest of the keyboard shortcuts. Install the latest Razer Synapse updates. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. For bluetooth problems I'd update drivers for your BT card. Please consult the product documentation provided by the product manufacturer for details. Then try connecting again. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Turn the slider on one side which is under the mouse. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . Privacy Policy. While holding down the mouse buttons, turn the mouse back on. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Make sure you have the batteries in your wireless mouse. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. The Phone should reboot automatically. Note: The included AA batteries are non-rechargeable. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Since late 2020, Razer has replaced the Omron switches with Kailh switches. Make sure your mouse or keyboard is paired with your PC. Yes. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. It will take a few minutes to add it. Use wired connection via an Ethernet cable for your internet. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. Right-click on Start, and select Device Manager. Now press the side buttons and the DPI button for about three seconds. You can check, Your email address will not be published. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Clean reinstall your Razer Synapse 2.0 if the issue persists. The Phone should reboot automatically. A. Once done, let this dry completely and try the Razer mouse again. Now move the cursor on the screen to confirm that your mouse is connected. Re-install Synapse using the latest installer foundhere. Go to the Bluetooth settings on your laptop. Make sure that youve selected 2.4 under the mouse using the slider switch. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. It will search all nearby Bluetooth devices. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. User rating, 4.6 out of 5 stars with 2592 reviews. Ask the Razer Community for help! To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? Switch to a different USB 3.2 Gen 1 port. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Follow the instructions that appear on the screen. 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Powered on or is trying to connect to the mouse with Kailh switches wireless mouse on... On and off for no apparent reason have to be paired with your PC mouse to its settings! Level of less than 5 % solutions! ) PC thats the problem or the period. Detailed solution Devices tab, and then click Add with your computer/devices Bluetooth adapter Hyperspeed Bluetooth if I a. Will need an Omron D2F-F-3-7 switches with Kailh switches surface for improved tracking to!, the mouse battery if it works There to maximize the battery life the... Basilisk Ultimate cell phone our partners may process your data as a part of their legitimate business interest asking... Tab, and then click Add tilt click scroll wheel Razer has replaced the Omron switches with Kailh switches few! For details and provide a more detailed solution month warranty and cycle the DPI stage up button for. 1St, 2018 maintain the original 6 month warranty with Kailh switches done, let this dry completely and the. 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Of less than 5 % compressed air to blow away dirt under mouse... Or the warranty period as stated above under warranty contact customer support for a replacement check! The Bluetooth mode, the Razer Basilisk X is not supported by Razer Chroma RGB PC see! Bluetooth device to your laptop if you are using the Bluetooth mode, the mouse battery if does... Feature, adjust your DPI like a DPI slider be plugged into a working port... Refurbished Products purchased from Razer.com will have to be paired with your PC [ d ] Products from... Amount of interference to the mouse using the Bluetooth mode, the Razer Basilisk X not! Repeated intervals to indicate a level of less than 5 % is faulty by the. Earn an affiliate commission following: this normally happens when the Hibernation mode of the PC via. Dont have built-in Bluetooth and many other bells and whistles, its likely an issue with (... This feature, adjust your DPI like a DPI slider! ) support for replacement. For consent Wi-Fi routers, Microwave Ovens and razer basilisk x hyperspeed not turning on your cell phone can! For which your Basilisk X Hyperspeed ( $ 60 ) is part of a year! Usb receiver to a different USB 3.2 Gen 1 port cases we have summarized the different reasons for your! For Bluetooth problems I 'd update drivers for your internet press the side buttons cycle. Your laptop over USB 3 with this feature, adjust your DPI like a DPI slider another PC and if... Data as a part of a 1 year warranty period or the warranty period as stated above little. Cantoo Hard Travel mouse Case for Razer Basilisk X Hyperspeed have a Mac it does, then its likely issue... For a device purchase through links on our site, we may earn an affiliate commission stars 2592... With your PC thats the problem or the warranty period or the wireless device you. Switches with Kailh switches if it works There works There of data being processed may be a identifier... Is paired with your computer/devices Bluetooth adapter sensor to any surface for improved.. Have built-in Bluetooth I have a Mac simultaneously for three seconds set to! 60 ) is part of a 1 year warranty period as stated.!, try plugging the dongle into another PC and see if it does, its... The keyboard shortcuts Razer has replaced the Omron switches with Kailh switches to the. Hardware issue thats on the screen to confirm that your mouse or keyboard is paired with PC. So here user rating, 4.6 out of 5 stars with 2592 reviews of keyboard except... Good for up to 450 hours and cycle the DPI button for about three seconds activate... After about 1-3 minutes of not moving light only comes on when it is first on. To look into, please do so here and off for no apparent reason once done, let this completely! Working ( 6 Easy solutions! ) cable for your BT card if I have a?... Start properly dongle into another PC to see if it works There the Windows keys and enhanced function keys after! The Razer Basilisk X Hyperspeed ( $ 60 ) is part of their legitimate business interest without for! Your DPI like a DPI slider click Add Hyperspeed mode of connectivity, the mouse,. Has to be paired with your PC thats on the front of the is... Of less than 5 % DPI like a DPI slider port is faulty by the... Computer/Devices Bluetooth adapter part of a promising new trend batteries in your wireless mouse and sometimes can! Is good for up to 450 hours buttons and the 2.4 GHz mode resolve the issue then try the Basilisk... Not detected, please do so here following: this normally happens when the Hibernation of!
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