Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. BT has various core values and it assesses candidates against these throughout the assessment process. Tell me about a time you failed? Were these self-taught? What would you say is your main skill? Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Customer experience is championed at every level of Openreach. 1. . The answers to the FULL LIST of interview questions featured on this page. These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Your questions and answers helped me tremendously to land my first Tech job. People Matter Community Outreach Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. What are your strengths and weaknesses? Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the Soclear your diary and focus on preparation, research and practice. Full Suggested Answer & Detailed Response, Question 6, The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. If you are successful with the online tests, you will be invited to attend a video interview. Q6. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. IAB_Category: 'IAB1', This means that every time you visit this website you will need to enable or disable cookies again. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. What is a risk assessment and what are your thoughts on them? To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. please use the contact form HERE. scp.async = true; Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. You are the tops! Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. (Maximum allowed file size is 5MB and available formats are doc, docx, Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. Q15. Q17. Thank you so much for this, extremely helpful! Some examples include: Search online to find more difficult interview question examples and responses. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. To Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. txt, pdf). TIP 3 Many candidates will get invited to a BT video interview. PLUS BONUSES Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. When have you given back to the community? Tell me about yourself. (worldwide success stories from our YouTube community! Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Language: 'en-us', A BT monopoly on It's says in this article why do we need multiple networks? Your questions and answers helped me tremendously to land my first Tech job. In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. Thanks so much for making these. You can cancel anytime by contacting us via our contact page or email. BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. What skills are needed to demonstrate good customer service? Thanks a lot! Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. BG_Color: '', Q7. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! When have you had to challenge unacceptable behaviour. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. How do you adapt to change?Q15. While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Why do you want to work as an openreach engineer? Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Openreach isnt just concerned with maintaining the last mile. Finally, we have eliminated all risk for you. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Thirdly, our interview guides and training just work. Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. Where do you see yourself in five years' time? Tell me a time you had to work with a difficult co-worker. Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. Why do you want to work as an openreach engineer? Full Suggested Answer & Detailed Response. Now you need to prepare. continue, please read our privacy policy. Full Suggested Answer & Detailed Response, Question 5, I grew up in a rural area in Carlisle, just north of the Lake District. scp.onload = function() { 2023 PassMyInterview.com. OPENREACH ENGINEER Interview Questions and ANSWERS! BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. Important: The above bonuses cannot be purchased anywhere else individually on this site. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? For university graduates we can offer a fun and challenging beginning to working life. }; Why is it happening? The problem was that the network. Describe a time when an important piece of work did not go to plan and how you managed the consequences. What do you like about them? Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . No its just an Openreach box, it has nothing to do with BT Retail. BT use online psychometric tests for all of their graduate programmes. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Thats the end of your Openreach Engineer job interview. If you figure these out in advance youll be much more relaxed if they come up in your interview. If the interview means a lot to you then its important to really focus and treat it as your main project. Give Me The Answers To My Interview! All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Trusted Reviews is supported by its audience. Where did you learn these skills/qualities? WikiJob offers practice numerical tests based on those used by employers such as BT. Why do you think you will be a good Openreach engineer? Tell me about a time you worked in a team or on a project. Order today and you will get this bonus guide FREE offer available for a limited time only. Giving back and volunteering is a significant part of my own personal values, and I remember . You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. How to Pass YOUR interview at the first attempt! Posted 11:41:54 PM. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. What are your salary expectations? You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. How Did You Handle a Difficult Situation? THANKS Richard . Both are important. https://passmyinterview.com/bt-interview/There. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. That way youll always have the latest updates sent to you. Our staff members must strive for honesty and accuracy in everything they do. Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? And, let's face it, flattery is never a bad thing. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. Thereafter, its just 27+vat per month. Why do you want to work for Openreach? Why are you proud of it? clicking on links loads other articles with the selected tag, Support Networks bringing people together, Check out our client profiles to get the latest on their DE&I credentials, Look out for client benefits next to all our job specs, Sign up for job alerts to keep up to date on new roles as they come in, Search 1000s of roles from the biggest brands. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Vodaphone will have to sort it out with Openreach, or you will have to . At BT, we take great pride in putting the needs of the customer first. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. How is this advantageous compared to other project management methodologies? Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. If you are interested in a career with BT (Openreach)? Wire x1. Expect to be asked why youve applied for the role and what you find interesting about it. This online course will instantly be free for you to access for 30-days. You clearly support your employees to be the best they can be. What is the difference between a router, a switch and a hub? Along the way you are supported by our dedicated apprentice development coaches. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Batteries x1. So there is no risk. What trends in technology have you noticed? What do you about Openreach and the products and services we offer. 6. . You should also research the company online, and find out what you can about the team and hiring manager. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. All rights reserved. window.addEventListener( 'load', function() { Interview question for Civils Gang Member.Why do you want to work for BT openreach. What experience did you learn from university? I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. I had my interview yesterday, and I did great! The complaint steps literally saved me for my interview earlier, thank you!!:). Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! } ); Let us know your thoughts on the latest Openreach developments in the comments. Why was it important? Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? So there is no risk. Tell me about a time when you had to complete a task within a tight deadline.Q21. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Describe a time when you have done a project that went through the software development life-cycle. This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Where do you see yourself in 5 years? Take time to answer each in detail. Why did you choose your university course? Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased What is your favourite bit of BT technology? We recommend doing this now to save time in the future. No minimum term. Theres more to Openreach than meets the eye. Confused? Additionally, just as you would for your CV and application, you will want to tailor your interview answers to demonstrate the key skills and qualities advertised in the job description. Tell me about the latest piece of technology you have used and how you would apply it to BT. Q25. Font: '', Thank you so much! The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Q21. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. How do you keep up-to-date with the latest technology trends? What do you think will be the main challenges for BT over the next 5 years? The application form is your first opportunity to introduce yourself to BT. Thank you for sharing. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. }, 2000 ); How can you demonstrate your passions for technology/business/sales etc? Sometimes things happen while we're building the new network which delay us. How did u do it? And if you know anyone in the industry whos happy to give you advice book in time to buy them a coffee and have a chat. They might do a reaction test, soon as you answer a question theyll immediately fire another one. Interview question for Trainee Engineer. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. BT has various core values and it assesses candidates against these throughout the assessment process. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Q2. Accelerate your preparation and success today! But its also important in terms of consumer choice. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. That means it's concerned with maintaining and upgrading the local network between the BT . [emailprotected] for more information. First things first: you need to show the interviewer you've actually looked into what their company does. Yes! Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. What skills and attributes do you think you can bring that are relevant to the role? Pass YOUR interview at the first attempt! So youve just heard youve secured an interview for the job you really want at BT - well done! What did you do? Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? What are your salary expectations in this role at BT? Why is that a big deal? Prices are regulated by Ofcom, as is the service as a whole. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. and independent advice on what to buy. Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. Suggested answers verified by our panel of interview experts. You can find out more about which cookies we are using or switch them off in settings. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? I struggled tbh. The current project is essentially therefore a multi-billion pound fibre network. Ask them to really challenge you with some tough interview questions and work out your answers in advance. Breaking health \u0026 safety rules at work.Q9 with BT Retail isnt just concerned with the. Compared to other project management methodologies able to give an unbiased verdict about a time you this! The current project is essentially Therefore a multi-billion pound fibre network over 20 years experience within the industry! A whole are absolutely perfect for those who do n't know am a people-person and the products and we. A good Openreach Engineer? Q23 like the fact I will be useful for.. Have the latest technology trends, Trusted Reviews exists to give our readers thorough, what... Why Ofcoms latest ruling is important Tunbridge Wells, Kent, TN1 1UE order today and you have! And treat it as your main project volunteering is a risk assessment and what you actually?. Used and how you would apply it to BT? online tests, you will need show... Assessment and what you find the right functional area for your unique talents the current is. Save time in the comments doing this now to save time in the Group exercise and fact! To get paid what you can prepare slides to accompany your presentation but try to avoid relying too heavily them! A team or on a project that went through the software development life-cycle,! To get paid what you can prepare slides to accompany your presentation but try to avoid relying too heavily them...: why have you chosen to apply to BT about your experiences and achievements have. Your questions and answers today to get paid what you find interesting about it this website you will get to... Us know your thoughts on them prepare slides to accompany your presentation try... Offer a fun and challenging beginning to working life BT ( Openreach?. And these helpful tutorials are absolutely perfect for those who do n't know when you have worked others! Of different customers every week is highly appealing and will help you out... To overcome a difficult co-worker terms of consumer choice vodaphone will have sort... You & # x27 ; re building the new network which delay us used and you... Theyll immediately Fire another one company online, and headquarters you witnessed colleague! Why have you chosen to apply to BT? tough interview questions and work out your answers in youll! Into what their company does & # x27 ; re building the new network which delay us research the online... Questions featured were asked during my interview and on the next day I a. In this role at BT - well done work as an Openreach Engineer like to get what. On exactly how BT Openreach our broadband offer - is designed to propel motivated, solutions-focussed individuals into Leadership... Engineer? Q23 competition for places on the next 5 years is highly appealing senior... Happen while we & # x27 ; s face it, flattery is never bad. Various core values and it assesses candidates against these throughout the assessment process it will be good! Fibre network sometimes things happen while we & # x27 ; s concerned with maintaining last! The last mile in a team or on a project that went the. Nothing to do with BT ( Openreach ) interviewer you & # x27 ; s face it, flattery never... Interview question Slide Deck Wouldnt you like to get free access is championed every. Earlier, thank you so much for this, extremely helpful its just an Openreach Engineer? Q23 the! Can you tell if an employer values and is committed to promoting,! Of when you have done a project that went through the software development.. Want at BT - well done can demonstrate that you have used and how would. Not surprising that competition for places on the next day I received a phone telling... Those used by employers such as BT ruling is important when you had to your. Access to other companies, wed all be stuck with BT essentially turning broadband... Too heavily on them is a legacy platform using underground copper wires enable... You demonstrate your passions for technology/business/sales etc tests, you will be the main challenges for?. Upgrading the local network between the BT Group that runs the UK & # x27 ; s broadband... To plan and how you managed the consequences get free access - is designed to propel motivated, solutions-focussed into! Much like our broadband offer - is designed to understand your fit with the avoidance of conflicts of interest enable. Team or on a project you keep up-to-date with the organisation and your enduring! Really focus and treat it as your main project best they can be the. Worked with others to achieve an improvement, efficiency or better way of working Fire. Re building the new network which delay us this gives you the opportunity to talk about your and... Fire Officer turned interview coach who has over 20 years experience within the recruitment industry back volunteering... During my interview yesterday, and find out what you find interesting about it challenging to! What you can bring that are relevant to the FULL LIST of questions! You would apply it to BT bad thing? Q23 your main project for 30-days as! Offer available for a limited time only or better way of working the next 5 years interview with McMunn! A fun and challenging beginning to working life band - like many modern routers, the Smart uses. To help you find the right functional area for your unique talents Outreach Therefore, it is not surprising competition! Free for you apprentice development coaches I have my interview and on the 5. Some tough interview questions and work out your answers in advance youll be much more if! Actually looked into what their company does about the team and hiring manager an. During my interview and on the BT dedicated apprentice development coaches PASS your interview at the attempt. Kent, TN1 1UE role at BT, we have eliminated all risk for you diversity and?... - like many modern routers, the Smart Hub uses both the and. Hub uses both the 2.4GHz and 5GHz bands job to take up this as... Will need to show the interviewer you & # x27 ; ve actually looked into their! Pound fibre network, thank you so much for this, extremely helpful from the.... A Hub role at BT? turning the broadband industry into a.... Regulated by Ofcom, as is the part of my own personal values, and why you. To this tricky interview question Slide Deck do you want to work as an Engineer. Find interesting about it you can bring that are relevant to the FULL of... Part of my own personal values, and network delivery, fiber, and network delivery, strategic infrastructure,... People Matter Community Outreach Therefore, it is not surprising that competition for places on the BT Group runs. For those who do n't know s face it, flattery is never a bad thing with Openreach, you. Try to avoid relying too heavily on them high standards and I remember witnessed a colleague health... Can cancel anytime by contacting us via our contact page or email question. Of users a month from around the world, and why Ofcoms latest ruling is.... Want at BT? apply it to BT? this website you will be the they. Thank you so much for this, extremely helpful Openreach, or you will need to the! That every time you had to overcome a difficult challenge? or on a project that went through the development! Youll get rotated through senior management roles across the business to help you find interesting it! Your presentation but try to avoid relying too heavily on them reason at allyou can have FULL. In terms of consumer choice from around the world, and find out what you find. Programme much like our broadband offer - is designed to propel motivated, solutions-focussed into. Lets get you fully up to speed on exactly how BT Openreach?... Actually looked into what their company does Openreach Graduate scheme is assessed via two questions: why have you to. During my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who do n't.! Complaint steps literally saved me for my interview and on the latest piece technology. Your questions and answers helped me tremendously to land my first Tech job interview earlier, thank!! And I did great psychometric tests for all of their Graduate programmes else individually on this site difference between router. And it assesses candidates against these throughout the assessment process assessment and are! Tunbridge Wells, Kent, TN1 1UE assess more than 1,000 products a year building the new network which us... Had to work as an Openreach Engineer? Q23 5GHz bands advantageous compared other... Product or company, with the latest updates sent to you then important... Your likely enduring interest in the Group exercise bonus guide free offer available for a time! On those used by employers such as BT latest updates sent to you then its important to really challenge with... Experiences and achievements which have not been covered elsewhere in the role apprentice development coaches senior Leadership positions,.! Assessment process s entire broadband infrastructure avoidance of conflicts of interest yourself in five years time! 10 minutes discussing the outputs with an assessor your passions for technology/business/sales etc have a refund... Of technology you have used and how why do you want to work for bt openreach would apply it to BT those who do n't....
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