You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! ", "I am happy to review any privacy and confidentiality agreements that you have. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Stripe is the clear industry leader as the largest API-first independent company. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". I applied through a recruiter. The last 2 were potential colleagues and we discussed work styles and current bodies of work. The individual panel was interesting. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. 3. I felt disrespected by this and withdrew my application. The process took 2 months. I feel that Stripe is one of the best places for me.". The individual panel was interesting. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. Individual panel with 4 people This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. ", "My team and I recently worked on a client project where we faced limitations in multiple areas. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. What is you dream or ideal data source? How do you deal with underperforming team members? I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. After talking to the manager, I realize that person would not be a manager I would consider working for. This is fantastic! Stripe Manager Interview Questions Updated 26 Sep 2019 Find Interviews To filter interviews, Sign In or Register. Open-source technologies are innovative and constantly improving.". "I have signed non-disclosure agreements in the past; although I am not currently under one. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. Add a little bit of backstory. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. Interview Guide Some of the people on the team asking questions knew absolutely nothing about fraud or BSA/AML. They feel like trick questions, trying to trip you up. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. ", "I have used Stripe on a regular basis for a few years now. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. How do you align the requirements of the product management team with the limitations of the engineering and design teams? Deadlines were often due yesterday. What I've seen from competitors lately is that they overcomplicate their products. It's exhausting, extremely time consuming & unnecessary. I graduated with a 3.95 GPA, one of the top students in my class. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. - Why Stripe? Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Anonymous Interview Candidate in Dublin, CA, I applied online. Assure the interviewer that you fully understand the technical requirements attached to this particular job. The process took 7 weeks. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. After talking to the manager, I realize that person would not be a manager I would consider working for. It's exhausting, extremely time consuming & unnecessary. What is you dream or ideal data source? The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. No consideration for a professional already working in a full time job. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. If you want to ace your upcoming interview, practice with our topical-based interview question sets. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. Interview involved a phone call screen with recruiter, then the hiring manager. 2. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. It consists of 4-5 interviews, each lasting for about an hour. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. My favorite resource at the moment is TechCrunch. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. The process took 2 months. Stripe is a financial infrastructure platform for businesses. I found a team-based app that offered a lower monthly cost, with added features. Be sure to include how you stay up to date on industry changes and new technology. I aim to focus on the task at hand and make sure not to get distracted. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. The interviewer will likely have a rough idea of your educational background from your resume. Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. Tell us your experience on planning/tracking multiple projects. ", "When I first began my IT career, I started as a temp with an agency. I interviewed at Stripe (Dublin, Dublin) in May 2022. - Describe a time you faced resilience in the face of ambiguity. For example, you might share that you enjoy beat-boxing or making origami swans. ", "Customer service and customer support are often confused. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Micron. Nice! Interviewed with a hiring manager. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". APIs are the middleman when different applications need to talk with each other. And we had to develop new solutions for them.". If you do already have a clear idea of what sets you apart, share that information confidently. Remote Risk Operations Analyst Stripe . "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. I recommend being super clear about the goals of this project and how this project impacted the company's overall success. - Why Stripe? Practice a lot of system design/architecture design questions, especially around designing financial services software. 60-minute session with a Stripe Program Manager expert. Create the high-level project plan and keep it up-to-date 4. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Had 5 interviews across 2 days with a panel of interviewers . What's your most relevant experience for Stripe program manager stripe I interviewed at Stripe (San Francisco, CA) in Apr 2020. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. Typical behavioral questions "tell me about a time". Reviewed by interviewers. The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. I interviewed at Stripe (San Francisco, CA) in May 2022. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. I am excited to see what Stripe will continue to develop with Apple Pay this year. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. ", "Most commonly, I read Mashable and The Verge. Operations Program Manager Stripe Oct 2022 - Present 6 months. I am continuing to improve my technique with more practice.". "I'm looking for compensation that's in line with my qualifications and experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The process took 2 weeks. The process took 2 months. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. The interview process is long and heavy, but went smooth. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. Heterogenous perspectives. Team is young and active. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. How do you work towards delivering? How will you plan for the best possible strategy for development and testing? Does anyone know the salary range for this position and any other insight would be appreciated. Do you like unquestioning stakeholders? I also have a great deal of on-the-job training and certifications, all listed on my resume. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Interviewed with recruitment team. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. Avoid simply listing what can easily be found on your resume. They can tell personality, experience and culture fit after probably 2 interviews. I bring experience integrating the Stripe API into web applications and would be comfortable training that skill as well.". Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. 1) stripes interview process such as types of questions that are asked. I have 4 virtual rounds. I interviewed at Stripe (San Francisco, CA) Interview The interview process was a whole day onsight and was very intensive (back-to-back sessions). Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 Interview Questions No consideration for a professional already working in a full time job. The process took 7 weeks. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen The candidate experience with the recruiter was exceptional. The process took 2 months. No matter which system you use I am sure that I can pick it up very quickly. Why or why not? Manager call 3. - Describe a time you faced resilience in the face of ambiguity. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). My biggest ambition is to be a manager within the next 3-5 years.". 3. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. Communicate with all stakeholders 7. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. Ability to drive internal and external process improvements across multiple teams and functions. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. Interview with recruiter and then hiring manager. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. I applied online. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. I interviewed at Stripe (San Francisco, CA) in Sept 2018. Had to submit a presentation & had a week to deliver. What was the end result? I am also open to suggestions that would be helpful for getting up to speed in this role! Really sell yourself and what you have to offer. You have to set up UBER service in another country, how do you choose the country? Great answer! Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. I had to chase the recruiter multiple times for feedback and next steps. She accepted my proposal, and my team took the course together. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. It's exhausting, extremely time consuming & unnecessary. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Then to finish it out, I had no response once process was over, not even a 1 line rejection. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. Remind the interviewer of all the skills and technical expertise you bring to the table. interview ! 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. Our interview questions and answers do not represent any organization, school, or company on our site. I have a call with the recruiter for a PM role next week. I applied online. 4. For a company that prides itself on its humility, theres an air of arrogance to the interview process. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Our customer base responded very positively, and we kept the program running for a few years. I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. What is you dream or ideal data source? "I keep up to date on new technologies and trends through a variety of sources. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Most asked interview questions in the Phone Screen. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. 3. Team is young and active. I appreciate your straightforward answer, but this question usually requires a bit more finesse. We want Stripes to support the decisions they make with numbers and narrative. It felt great to accomplish so much and be recognized for my dedication. Our date tracking prior to 2019 was not accurately kept. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. Proofpoint, Go to company page The interview was performed extremely professionally. Any thoughts on Stripe, around culture and comps specifically? I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. I interviewed at Stripe (Dublin, CA) in Jun 2021. What resources were scarce and how did you make up for this? The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Add recent questions that you are aware of. They could condense quite easily. Which team-based messaging apps do you use at Stripe? Go to company page This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. Make sure youre ready to rock your real interview. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Individual panel with 4 people Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. It kick-started my career. I have a proven track record of success there and will bring that knowledge with me. ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". If you were CEO of current company what would you change? If so, at a high-level what are they asking for? Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. Good job! They could condense quite easily. Each of these interviews lasts between 45 minutes and an hour. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. Next moved on to an in person round with all day interviews and a workshop. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Anonymous Interview Candidate in Dublin, CA, I applied online. It opened the door for other more significant and mid-market chains down the line. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. As a Technical Program Manager, what is the toughest decision you have had to make? What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. Interviewed with recruitment team. Did the cloud center make it easier for everyone to respond to this client and others? Please note that all salary figures are approximations . Examples like these can be the basis for how you define innovation. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment If possible, give some examples of times when you have offered each. "I would most likely rate my performance so far at about a 6/10. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. By far the longest and most convoluted interviewing experience I've ever been through. I applied through a recruiter. Stripe Technical Program Manager(TPM) salary. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Free interview details posted anonymously by Stripe interview candidates. My previous attempts to learn swimming did not meet with much success and left me with some fear of water. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. Draw the technical architectural diagram of a ticketing system? Be the first to find this interview helpful. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. "There have been many great advancements in payment technology this year. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Give me an example of a time you did that. Had 5 interviews across 2 days with a panel of interviewers . She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline.
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